Straight answers about eligibility, documents, timelines, pricing factors, and settlements—so you know what to expect.
Eligibility
We serve any B2B company that invoices reputable counterparties. Today many clients are real estate agencies, general trading, and professional services—and we're expanding across verticals.
We operate across MENA and can discuss larger regional programs. Tell us about your counterparties and volumes so we can confirm coverage.
Yes — a verified business IBAN is required.
Documents Required
Trade license/incorporation, authorized signatory ID, business bank IBAN, invoice(s), and basic proof such as PO/contract or delivery/acceptance. We aim to keep the list light by default; additional items may be requested based on industry and counterparties.
Documents can be uploaded through our secure portal during the application process. We accept PDF, JPG, and PNG formats. Documents are encrypted in transit and at rest.
We can work with you to identify alternative documents or help you obtain the required paperwork. Some documents may be optional depending on your specific situation.
Timelines
Initial onboarding typically takes 1-3 business days, depending on document completeness and verification speed. Subsequent applications are much faster.
Often within business-day timelines, depending on document completeness and counterparty responsiveness.
Processing speed is affected by:
Counterparty responsiveness to verification requests
Document completeness and quality
Invoice complexity and risk profile
Volume and relationship history
We target fast decisions but don't guarantee timing; it depends on documents and counterparty responsiveness.
Pricing Factors
Pricing is personalized based on several factors including invoice quality, counterparty risk, tenor, sector norms, verification speed, and volume agreements. You'll always see your total cost before you decide; there's no public rate card.
Invoice quality: Documentation completeness and clarity
Counterparty risk: Payment history and creditworthiness
Tenor: Payment terms and duration
Sector: Industry-specific risk considerations
Verification speed: How quickly we can complete checks
Volume: Transaction size and relationship history
We provide personalized quotes after reviewing your application and documents. Submit an application to receive a tailored quote based on your specific circumstances.
Settlements & Edge Cases
We keep you informed; if timelines slip, we'll discuss options aligned with your agreement and counterparty status.
Partial payments are reconciled proportionally per your agreement; you'll see status in your portal.
We follow a documented resolution process focused on fair, fast outcomes; we may pause collections while parties resolve bona fide disputes.
Still have questions?
Get in touch with our team for personalized assistance